COMPREHENSIVE PRIVACY NOTICE

Ennova América, S.A.P.I. de C.V., domiciled at Prado Sur No. 274, Lomas de Chapultepec, Mexico City, 11000 (hereinafter “Ennova América”).Ennova América “), as the party responsible for the processing of your personal data, recognizes the importance of the principles of legality, consent, information, quality, purpose, loyalty, proportionality and responsibility for the processing of your personal data, therefore, in compliance with the Federal Law for the Protection of Personal Data in Possession of Individuals published in the Official Gazette of the Federation on July 5, 2010, its Regulations published in the Official Gazette of the Federation on December 21, 2011 and the Privacy Notice Guidelines published in the Official Gazette of the Federation on January 17, 2013 (the ” Law“), hereby submits for your consideration this Comprehensive Privacy Notice.

1. Personal data to be processed

Some or all of the following personal data will be processed by Ennova America, as they are necessary to give rise to and result in the existence, maintenance and fulfillment of the relationship between you and Ennova America.

• Identification data: name and e-mail address

2. Purposes of the processing of personal data

The personal data you voluntarily provide will be processed, as appropriate, for the existence, maintenance and fulfillment of the legal relationship between you and Ennova America. Ennova America will process your personal data for:

• Contact him;
• To comply with the purpose of the relationship that gave rise to the processing of personal data;
• To answer your questions and comments you may send us by any means;

We inform you that Ennova America will not treat your data for marketing, advertising or commercial prospecting purposes.

Transfers of personal data

Ennova America will transfer your personal data within the national territory or abroad in order to give rise to the existence, maintenance and fulfillment of the legal relationship between you and Ennova America (the “Recipients”).Recipients“). Ennova América will transfer all or part of the information that you provide to the Receivers by means of e-mails and/or analogous forms of transmission of information.

The Recipients may be of two types: (i) companies with which Ennova America has a contractual and/or commercial or professional relationship and (ii) third parties outside Ennova America, when this transfer is made precisely for the maintenance or fulfillment of the legal relationship between Ennova America and you, such as, but not limited to, the transfer of data to legal, tax, financial, labor or IT service advisors. In both cases, Ennova America will inform the recipient of the personal data protection measures implemented by Ennova America. However, Ennova America will not be liable for the treatment that third parties make of your personal data because such acts are beyond the scope of Ennova America. Likewise, you are informed that Ennova America, at its discretion, may request information from third parties regarding your legal and personal background, for which Ennova America will verify that such transferors have a privacy policy that protects your personal data.

In any of the above cases, you are informed that Ennova America does not require your consent to transfer your personal data, in terms of Article 37 of the Law. However, if you object to the transfer of your personal data, please send us an email to [email protected] in order to prevent the transfer of your personal data. Any other type of data transfer can only be made when: (i) it is provided for in the Law, (ii) it is the result of an order from a competent authority, or (iii) it has the express consent of the owner.

4. Security measures

Ennova America has adopted the necessary administrative, technical and physical security measures to protect your personal data against damage, loss, alteration, destruction or unauthorized use, access or processing. However, given that communications via the Internet are beyond the scope of our surveillance, we cannot guarantee at all times that your personal data transmitted to us via the Internet will be free from unauthorized use, access or processing.

The security measures adopted by Ennova America will be reviewed and revised in light of technical and legal developments and will not be less than those adopted by Ennova America to protect its own information.

If we become aware of a security breach at any stage of the processing of personal data, which affects your right to privacy, the head of the personal data area of Ennova America will immediately inform you by e-mail of the occurrence of the security breach, so that you can take the necessary measures to defend your rights.

In any case, access to your personal data, held by Ennova America, will be limited to persons who need to have access to such information, for the purpose of carrying out the purposes identified in this Privacy Notice.

5. Rights that correspond to the owner of personal data (ARCO)

As the owner of personal data, you may contact Ennova America’s Legal and Compliance Department to exercise your rights of access, rectification, cancellation and/or opposition (“ARCO Rights“) established in the Law. Likewise, you may revoke, at any time, the processing of your personal data, as well as limit the use or disclosure thereof. If, after the revocation, you request confirmation of the revocation, ENNOVA AMERICA will respond expressly.

The exercise of the ARCO Rights will be made through a written request addressed to the owner of the personal data area of Ennova America, and sent to the email address [email protected], or to our offices located in Prado Sur No. 274, Lomas de Chapultepec, Mexico City, 11000 from Monday to Friday from 9:00 to 18:00 hours, with attention to the owner of the personal data area, stating in detail your request (the “ARCO Request”), with attention to the owner of the personal data area, stating in detail your request (the “ARCO Request”).ARCO Request“). The ARCO Request shall be accompanied by a copy of a valid official identification and shall indicate the means by which you wish to receive a response from Ennova America. The head of the corresponding area of ENNOVA AMERICA will respond to your ARCO Request in the medium you have chosen, stating the reasons for its decision within a maximum period of 20 (twenty) business days from the day your ARCO Request was received (or from the period that, if applicable, is established by Law for such purpose, whichever is longer). The procedure will be conducted in accordance with the provisions of the Law.

For purposes of the foregoing, Ennova America will make available a series of suggested forms to carry out requests for access, rectification, cancellation and opposition to the processing of your personal data, which are available directly in the area of personal data of Ennova America located in the offices.

In terms of the Law and its Regulations, we inform you that, in case of refusal of response to requests for ARCO rights or disagreement with it, you may submit to the National Institute of Transparency, Access to Information and Protection of Personal Data, the corresponding ARCO Request in the terms and terms set by the Law and its Regulations.

6. Changes to the privacy notice

Any changes to this Privacy Notice will be made known to you at least 30 (thirty) days prior to the effective date of the changes, by updating the notice on the website www.ennovaamerica.com.